tebuny™ Skincare Store

FAQ

Find store information, customer-care details, and policy content in one clear place.

STORE OPERATOR

Shanghai Xiting Technology Co., Ltd.

Legal Representative   Lü Jinhong Business Type   Skincare Store
tebuny™ is operated by Shanghai Xiting Technology Co., Ltd., an online skincare retailer providing product information, customer support, and store services for the tebuny™ store.
CUSTOMER CARE

Customer Service

For questions about orders, skincare products, delivery, returns, or store policies, please contact our customer service team using the details below.

Service Hours 8:00 AM–10:00 PM
BUSINESS ADDRESS

Registered Office

No. 33 Hongfeng Road, Hengsha Township, Chongming District, Shanghai (Centralized Registration Site)

This address is provided for business identification and official correspondence. Please contact customer service before sending any return or other physical item.

POLICY INFORMATION
tebuny™ is operated by Shanghai Xiting Technology Co., Ltd.. Legal Representative: Lü Jinhong Registered Business Address: No. 33 Hongfeng Road, Hengsha Township, Chongming District, Shanghai (Centralized Registration Site) Support Email: service@tebuny.com Telephone: +86 13430542976 Customer Service Hours: 8:00 AM–10:00 PM Store Category: Skincare

Brand: tebuny™
Legal Company Name: Shanghai Xiting Technology Co., Ltd.
Legal Representative: Lü Jinhong
Support Email: service@tebuny.com
Telephone: +86 13430542976
Registered Address: No. 33 Hongfeng Road, Hengsha Township, Chongming District, Shanghai (Centralized Registration Site)
Store Category: Skincare

tebuny™ is owned and operated by Shanghai Xiting Technology Co., Ltd.

What products does the store offer?

The store focuses on skincare and personal-care products intended for regular beauty and skin-maintenance routines.

How should I use a product?

Follow the directions provided on the relevant product page and any instructions supplied with the product.

Should I test a new skincare product first?

Customers may choose to test a small amount on a limited area before introducing a new skincare formula into their regular routine.

How should products be stored?

Unless individual instructions state otherwise, keep products properly closed in a clean, dry location away from excessive heat and direct sunlight.

What if an item arrives damaged or incorrect?

Contact service@tebuny.com or +86 13430542976 with your order details and photographs where relevant.

Can I request a return?

Eligible products may be returned within 30 calendar days after delivery, subject to the conditions stated in our Return Policy.

Contact Shanghai Xiting Technology Co., Ltd. at service@tebuny.com.